12th December 2024 - You may have noticed that we've experienced some significant disruptions this week with network outages affecting our phone lines and clinical systems for up to one hour at a time. This has a negative impact on patient care and our ability to provide services as usual. It also places a lot of stress and pressure on our team.
Unfortunately, this isn't the first time these issues have occurred in recent weeks, and we're aware that other GP surgeries in Suffolk have been affected at the same times. These disruptions are not acceptable to us, and collectively we are seeking urgent action to ensure that we won’t continue to face these problems moving forward.